Just before your Cinder is ready to ship, we’ll pull the shipping address from that order and email you to confirm. When your Cinder is shipped out, we’ll send you a tracking number.

Anytime before that, you can view or change your shipping address:



  1. Log into your account by clicking on the person icon icon in the top right of the website (or clicking here). 
     

  2. Click on your order number:
    order number
     

  3. And check the shipping address:
    shipping address
     

  4. If you need to change your shipping address, click "Update Shipping Address" and fill out the form:

    update shipping 1/3
    update shipping 2/3
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    shipping update 4