Cinder Support

Hardware Issues 1

• Re-calibrating your Cinder Grill

Bugs and Errors 3

• Error Messages
• Red Ring Around Control Knob
• Top Plate Detached and Bottom Plate Detached Errors

Cooking Tips 4

• My food wasn’t cooked the way I like it
• Precision Cooking
• My food is taking much longer to cook than estimated
• How to Sear Your Food

Product Information 4

• Cleaning Cinder
• Unboxing Cinder
• Product Details
• List of Colors Displayed by the Control Knob's Ring

FAQs 1

• When will the Android app be available?

Legal and Privacy Policy 1

• Legal and Privacy Policy.

Policies 3

• Returns and refunds
• Am I charged to cancel an order?
• What should I do if something is broken?

Orders and Website Accounts 6

• What are the details for the "Food Package" you are offering?
• How do I check my order status?
• I'm having trouble logging into my web account
• How will Cinder be shipped?
• When will I receive my Cinder?

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