How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Re-calibrating your Cinder Grill
Bugs and Errors
Red Ring Around Control Knob
Top Plate Detached and Bottom Plate Detached Errors
My food wasn’t cooked the way I like it
My food is taking much longer to cook than estimated
How to Sear Your Food
List of Colors Displayed by the Control Knob's Ring
When will the Android app be available?
Returns and refunds
Am I charged to cancel an order?
What should I do if something is broken?
Orders and Website Accounts
What are the details for the "Food Package" you are offering?
How do I check my order status?
I'm having trouble logging into my web account
How will Cinder be shipped?
When will I receive my Cinder?
View all 6
Help Desk Software
by Freshdesk Support Desk