Cinder Support
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Knowledge base
Trouble Shooting
Hardware Issues
1
Re-calibrating your Cinder Grill
Bugs and Errors
3
Error Messages
Red Ring Around Control Knob
Top Plate Detached and Bottom Plate Detached Errors
General
Cooking Tips
4
My food wasn’t cooked the way I like it
Precision Cooking
My food is taking much longer to cook than estimated
How to Sear Your Food
Product Information
4
Cleaning Cinder
Unboxing Cinder
Product Details
List of Colors Displayed by the Control Knob's Ring
FAQs
1
When will the Android app be available?
Legal and Privacy Policy
1
Legal and Privacy Policy.
Order Information
Policies
3
Returns and refunds
Am I charged to cancel an order?
What should I do if something is broken?
Orders and Website Accounts
6
What are the details for the "Food Package" you are offering?
How do I check my order status?
I'm having trouble logging into my web account
How will Cinder be shipped?
When will I receive my Cinder?
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